UTA Tennis Consolidates 6 Systems into One with Playbook
Simplifying Operations Across Georgia's Largest Tennis Organization
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1. UTA Tennis at a Glance
Georgia's premier tennis organization serving thousands of players
As Georgia’s largest tennis club operator, UTA Tennis manages:
Facilities
Community
Programs
2. Fragmented Systems
Fragmented Technology Stack
Before partnering with Playbook, UTA Tennis was operating with a fragmented technology stack that created significant operational challenges and limited their ability to scale.
Disconnected Systems
Clover POS
Mindbody
QuickBooks
PlayByPoint
Email Tools
Spreadsheets
The Business Impact
Operational Inefficiency
Staff spent 15+ hours weekly on manual data entry and system reconciliation, taking time away from member engagement.
Data Fragmentation
No unified view of business performance or member engagement across all programs and locations.
Member Experience
Members had to navigate multiple platforms for registration, payments, and scheduling, creating friction.
Growth Limitations
The fragmented tech stack made it difficult to scale operations or implement new programs efficiently.
"We were piecing together five or six systems to run the business day-to-day. It worked, but it wasn't scalable—or sustainable."
Chris Sumsky
Technology Director, UTA Tennis
3. The Playbook Partnership
From basic camps to a multi-sport powerhouse
Everything Under One Roof
- Camps, lessons & memberships
- Tournaments & events
- Integrated POS with Clover
Family-First Design
- Mobile-optimized registration
- Multi-child management
- Simplified checkout flow
Financial Clarity
- Real-time dashboards
- Automated reporting
- Payment insights
"The financial reporting alone saves us hours every month and gives our partners real-time dashboards to monitor key metrics. That's a major improvement for us."
Chris Sumsky
Technology Director, UTA Tennis
Flexible Payment Options
- Automated recurring payments
- Custom payment plans
- Offline check acceptance
Dedicated Support
- On-site staff training
- Payment migration assistance
- Custom feature development
4. A Simplified Operation and a Scalable Future
How Playbook transformed UTA Tennis' operations and member experience
Today, UTA Tennis runs its full operation through Playbook, covering:
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7 club locations
All managed seamlessly from one platform
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100+ tennis courts
With real-time availability and booking
Leadership now enjoys:
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Clean, consistent reporting
Real-time insights at your fingertips
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Unified workflows
One system for all operations
-
Streamlined experience
For both members and staff
"Playbook gave us the best of everything—payment processing, reporting, marketing tools—all in one system built specifically for tennis. The system is surprisingly easy to use for how much it can do. Compared to the rigid workflows and piecing together other systems, it's a dream."
Chris Sumsky
UTA Tennis Member
5. Growth with AI and Automation
With Teammate AI and Playbook's ongoing innovations
UTA plans to:
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Automate admin tasks
Reduce manual work with intelligent automation
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Enhance member experience
Focus resources on what matters most
-
Expand leadership position
Grow Georgia's premier tennis community
"We couldn't recommend Playbook more highly."
Scale Without Complexity
See how Playbook can help you expand your programs, add new sports, and build a thriving community hub
Ready to build your multi-sport legacy?
Join UTA Tennis and hundreds of other sports facilities that have scaled their operations and expanded their community impact with Playbook | Teammate AI.
Multi-Sport Management
Manage basketball, volleyball, pickleball and more from one platform
Community Building
Create a hub for youth development and community engagement
Scalable Growth
Expand your programs and facilities without expanding your admin team