How a multi-state day camp operator left CampMinder behind, grew registration 31% year-over-year, and achieved its highest revenue year in company history.
All within one season of going live on Playbook in June 2025.
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Kory Kalman — "Coach K" — built Got Game Sports into one of America's largest day camp operators, with 10+ California locations, 25+ after-school program sites, and a growing footprint in Colorado.
Over the years, Got Game grew to serve thousands of youth athletes across day camps, skills academies, after-school programs, and summer enrichment. As one of the largest operators on Playbook's camp management platform, Got Game went on to hit a record revenue year. Each new program added more admin complexity — until Coach K made the switch to Playbook in June 2025.
Founder & CEO ("Coach K")
10+ locations & growing
25+ after-school sites
Day Camps
After-School Programs
Skills Academies
Summer Enrichment
"We built something special — but every time we added a program or a location, the admin grew faster than the business. We needed a platform that could keep up."
Before Playbook, running Got Game Sports meant stitching together CampMinder, a standalone email tool, and manual processes — none of which talked to each other.
No native per-day session registration — full summer, weekly, and per-day enrollment required manual workarounds that didn't scale across 10+ locations.
No built-in compliance layer — staff chased paper waivers and medical forms weekly. Families abandoned checkout mid-flow when form prompts appeared late in the process.
Email lived outside CampMinder — constant CSV exports, manual imports, and a separate monthly bill that added cost without adding insight.
Card-only processing meant higher per-transaction costs. Payment plans were hard to configure and impossible to adjust post-checkout without staff intervention.
"CampMinder worked — until we tried to grow a real multi-state operation. Every new location meant another workaround, another tool, another thing to sync. We needed one system that actually talked to itself."
Playbook isn't generic sports software — it's built around the exact program mix Got Game runs: multi-week day camps, per-day sessions, after-school programs, and multi-site compliance.
| Need | Playbook Advantage |
|---|---|
| Flexible session registration | Full summer, weekly, and per-day sessions all from the same registration flow — no workarounds |
| Built-in compliance | Waivers and medical forms on every family's dashboard (web, iOS, Android) — 100% compliance before day one |
| Native email marketing | Playbook Mail replaced the standalone tool — built on registration data, no syncs required |
| ACH + flexible payments | ACH processing cuts transaction costs; payment plans configurable and adjustable post-checkout |
| One platform for everything | Registration, scheduling, forms, email, and payments — one subscription, no add-on fees per program |
One of the biggest barriers to switching platforms is the fear of a painful migration. Here's exactly how Got Game Sports' four-week cutover played out — week by week.
Historical family records, registrations, and program structures moved without data loss. Staff trained on the new dashboard in a single session — no extended ramp period required.
Custom-branded site replaced the generic CampMinder template. Ready-made email campaigns imported into Playbook Mail — the standalone email subscription was cancelled immediately.
Families registered, paid, and received To-Do List prompts for waivers and medical forms in a single flow. Zero staff follow-up for paperwork. Compliance rates immediately hit 100%.
Got Game went fully live at the start of summer 2025. Registration immediately outperformed prior seasons. The first full season ended with the highest revenue year in company history.
How daily operations changed at Got Game Sports — before and after Playbook.
| Area | Before Playbook | With Playbook |
|---|---|---|
| Registration | Full-summer only; per-day sessions required manual workarounds | Full summer, weekly, and per-day from the same flow — no workarounds |
| Waiver compliance | Staff chasing paper forms weekly; checkout abandonment from mid-flow prompts | 100% compliance before day one — To-Do List completes in a single session |
| Email marketing | Separate tool, monthly fee, manual CSV imports to sync with registration | Playbook Mail built on registration data — no imports, no extra bill |
| Payments | Card-only, rigid plans, staff intervention required to adjust post-checkout | ACH reduces costs; plans adjustable post-checkout without support tickets |
| Admin overhead | Multiple logins, tools, and syncs eating staff time daily | One login — time freed to focus on programs and expansion |
Within one full season of switching, Got Game Sports grew registration 31% year-over-year and hit its highest revenue year in company history — driven by stronger checkout conversion, zero paperwork abandonment, and re-enrollment campaigns running directly from Playbook Mail without a separate tool. "Playbook truly is an all-in-one solution that has met the mark," says Coach K. "We couldn't be happier with our decision."
"Our Playbook Coach Nick O'Connor feels almost like he's part of the team. The 24/7 support has come in handy numerous times, and we've been shocked at how quickly Playbook ships the features we've requested."
Sweat the registration flow — "One step of friction at checkout costs you a family. Playbook's flow doesn't give them a reason to drop off."
Simplify the tech stack — "One system everyone understands frees up brain space for the actual programs."
Lean on your coach — "Nick O'Connor feels like part of the team. Don't try to figure it out alone."
Switch sooner — "We burned months on workarounds that Playbook resolved in weeks. Every month on the old platform was a missed opportunity."
Start with forms — "Getting waivers into the registration flow from day one would have saved us a full season of paperwork chasing."
"Playbook truly is an all-in-one solution that has met the mark. The registration flexibility alone was worth the switch — but the compliance and email tools on top made it an easy decision."
"We burned months on workarounds that a better system would have solved on day one. If I had to do it again, I'd switch to Playbook before we opened the second location — not after."
Got Game's Colorado footprint is growing, with additional states in the pipeline. Playbook workflows clone to a new location without rebuilding. As Coach K puts it: "With the old system, adding a new state felt like starting over. With Playbook, the second state came up the same way the first one did."
Post-season re-enrollment sequences in Playbook Mail are already driving families back earlier each year — reducing manual outreach burden on staff and shortening the revenue ramp at the start of each season.
With 25+ after-school sites running on Playbook and compliance now fully automated, Got Game is positioned to add new school partners without the paperwork overhead that previously capped their expansion speed.
""We couldn't be happier with our decision. Playbook let us focus on building the programs — not managing the software."
Answers to the questions camp and after-school operators ask before making the switch from CampMinder or other platforms.
Yes — and Got Game Sports is the proof. After running an extensive platform evaluation, CEO Kory Kalman moved one of America's largest day camp operations from CampMinder to Playbook in June 2025. The decision came down to four specific gaps CampMinder couldn't close: no native per-day session registration, no built-in waiver and medical form compliance layer, no ACH payment processing, and no integrated email marketing. Since going live, Got Game grew registration 31% year-over-year and hit its highest revenue year in company history.
Yes. Got Game Sports manages 10+ California day camp locations, 25+ after-school program sites, and an expanding Colorado footprint — all on a single Playbook account. The platform is built for operators running multiple programs, locations, and registration types simultaneously, with workflows that clone to a new location without rebuilding from scratch.
Built-in. Playbook's To-Do List puts waivers, medical forms, and outstanding items directly on each family's dashboard across web, iOS, and Android. Got Game Sports now collects waivers and medical forms for 100% of enrolled campers before the first day of camp — a compliance rate that was unachievable when forms lived outside the registration flow. No bolt-ons, no paperwork black holes.
For most camp and youth sports operators, yes. Got Game Sports replaced their existing standalone email suite with Playbook Mail, which includes segmentation, automation, and broadcast — built directly on registration data, so no imports or syncs required. The monthly third-party email bill is gone.
Very. Got Game Sports CEO Kory Kalman described their dedicated Playbook Coach Nick O'Connor as feeling "almost like part of the team," with 24/7 availability and a fast feature shipping cycle. If you're running a complex, multi-location operation, having a dedicated coach — not a ticket queue — makes a measurable difference in how quickly you resolve issues and ship new programs.
Got Game Sports completed their full migration in four weeks: rosters and merchant accounts moved in week one, a new website and Playbook Mail email templates went live in week two, the first online registrations ran with embedded waivers in week three, and the team was fully operational by week four — in time for the summer 2025 season. Most camp operators are fully live within four to six weeks, depending on the number of programs being migrated.
Got Game Sports swapped an aging CampMinder stack for Playbook's single dashboard — registration now works across every session type, waivers hit 100% compliance, email re-enrollment runs without a separate tool, and ACH reduces processing costs on every transaction. Less complexity, lower costs, and the headspace to expand into new states. If your camp or after-school operation is still stitching together CampMinder, a standalone email tool, and manual compliance processes, Playbook is the single-platform upgrade that pays for itself in admin hours alone.
See how Playbook can replace CampMinder, embed your compliance forms, and free up the admin hours you've been losing to manual processes.
Join Got Game Sports and hundreds of other youth sports operators that have scaled their operations with Playbook.
Full summer, weekly, and per-day sessions from one flow
Waivers and medical forms native to registration — 100% compliance
Add locations and programs without adding admin overhead