Seminole Sports Academy & Playbook | Two Facilities, One Platform
CASE STUDY

Seminole Sports Academy & Playbook

Two facilities, countless programs, one family-friendly platform

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Playbook Team
July 14, 2025 5 min read
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The Organization

Seminole Sports Academy at a Glance

Two facilities, countless programs, one family-friendly platform

Randy runs a true “everything” operation: a morning open-gym crowd, school-day PE rentals, afternoon classes, league play every night, and tournaments that start before sunrise on Saturdays. It’s busy by design—and brutal on scattered software.

Organization Profile

Randy Motilasingh

Owner & Operator

Facilities
Seminole Sports Academy

Indoor basketball facility

Seminole Baseball Complex

Outdoor baseball facility

Programs
Year-round leagues
Weekend tournaments
Weekly skills classes
After-school training
Memberships
Private rentals
Summer camps
Previous Tools

Before Playbook, Randy managed operations across multiple disconnected platforms:

SportsEngine
SportsEngine
TeamSnap
TeamSnap
Mailchimp
Mailchimp
Wix
Wix
Other Apps
The Problem

The Challenge

Before Playbook: Multiple Platforms, Multiple Headaches

Registration & Memberships

Managed through SportsEngine

Game Scheduling

Split between TeamSnap and Google Sheets

Email Marketing

Sent through Mailchimp with growing fees

Website Management

Built and maintained in Wix

Fundraising & Tournament Management

Relied on disconnected one-off tools with no integration

Every rain delay or last-minute coach swap forced Randy to hop across tabs, update information manually, and hope parents found the right version.

"Most nights I was the IT guy for my own facility. I wanted to watch games, not cross-check PDFs."

Randy Motilasingh, Facility Owner

Looking ahead: Adding a full baseball venue in 2024 meant twice the schedules, twice the rosters, and (if nothing changed) twice the tech chaos.

The Solution

The Playbook Solution

All-in-One Platform

Before Playbook With Playbook
Five separate systems and invoices
Single dashboard for registration, scheduling, payments, email, fundraising
Manual changes in several places
Live sync—edit once, instantly updates web, mobile, emails, kiosks
Constant "What time is my game?" calls
AI Call-Answer Bot handles routine questions 24/7
Detached fundraising page
Built-in campaign raised $5K in the first drive
Fresh vendor hunt for baseball launch
Template cloning brought Seminole Baseball online over one weekend

Customer-Success Partnership

Dedicated coach: Ian Stone

Support style:

  • Same-day replies
  • Screen-share walk-throughs
  • Follow-up recaps

"Ian answers fast and sorts things out. It feels like he's on staff with us."

Randy
The Results

From Five Systems to One Platform

How Playbook transformed operations across two sports facilities

Key Business Outcomes for Seminole Sports Academy

How Playbook's unified platform transformed operations across two sports facilities

Cost Savings

Eliminated five separate software subscriptions, saving over $6,000 annually in technology costs

Time Reclaimed

Reduced administrative work by 15+ hours per week, allowing more time for coaching and family

Facility Expansion

Successfully launched second facility (baseball complex) without hiring additional administrative staff

Revenue Growth

20% increase in program registrations through streamlined sign-up process and integrated marketing

THE EXPERIENCE

Implementation & Day-to-Day Life

How Playbook transforms operations across every area of Seminole Sports Academy

Operational Impact Across Departments

Operational Area Playbook Impact
Leagues & Tournaments
Interactive scheduler auto-resolves conflicts across basketball courts and baseball diamonds.
Classes & After-School
Rolling enrollment is tied directly to member profiles—no duplicate data entry.
Memberships
Flexible billing rules handle family plans, credits, and mid-season upgrades without manual math.
Rentals
Front-desk staff book open slots in one calendar; upcoming AI space-utilization dashboard will flag unused hours.
Marketing
Drag-and-drop Playbook Mail sends branded newsletters, coupon blasts, and last-minute alerts (Mailchimp gone).
Fundraising
Built-in templates power scholarship drives—first campaign covered annual Playbook fees.
Community Content
AI highlight-reel generator lets players pull social-ready clips minutes after the final buzzer.
THE OUTCOMES

Results After One Season

How Playbook transformed daily operations and business outcomes

Evenings Reclaimed

Admin team no longer copies schedules into multiple tools

Lower Cost of Ownership

Four third-party subscriptions retired; fundraiser proceeds offset Playbook cost

Smooth Expansion

Seminole Baseball launched without adding new vendors or training headaches

Parent Satisfaction

One login for everything; real-time updates reduce sideline confusion

Organic Growth

Randy has already referred several neighboring clubs after they saw the streamlined experience

"Parents know exactly where to look, staff use one system, and I'm not juggling bills. It's calmer, and that helps everyone."

Randy
THE FUTURE

Looking Ahead: The AI Roadmap

How Playbook's AI innovations will drive future growth at Seminole Sports Academy

Q3 2025

Highlight-Reel Generator

Will auto-publish player clips to IG/TikTok for both sports

Sponsor Outreach Agent

Drafts localized partner pitches while Randy sleeps

Q4 2025

Q1 2026

Space-Utilization Heatmaps

Will guide pricing and promotions for underused hours

Scholarship Expansion

Second fundraising push planned—templates already in Playbook

Q2 2026

"Playbook keeps rolling out AI tools that fit real life here. As they grow, it just becomes easier for us to grow, too."

Randy

Key Takeaway

Playbook's single, warm platform lets multi-program facilities like Seminole Sports Academy handle every offering—leagues, tournaments, classes, memberships, rentals, and fundraising—without the software sprawl. The result is more time for athletes, more headspace for expansion, and one less set of spreadsheets to chase at midnight.

READY TO TRANSFORM YOUR SPORTS FACILITY?

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Ready to transform your sports organization?

Join Seminole Sports Academy and hundreds of other sports facilities that have revolutionized their operations with Playbook | Teammate AI.

Multi-Facility Management

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