QBK Volleyball & Playbook
NYC’s indoor-beach hub trusts the AI-minded platform built for the future of sports.
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QBK Volleyball at a Glance
NYC's premier indoor-beach volleyball facility with a unique hybrid training methodology.
1 · The Organization
Leon Dubov
Owner/Director
Queens, NY
12,000 sq ft indoor sand complex
With Playbook since 2024
Programs & Services
Leagues & Tournaments
Drop-ins
Bar & Restaurant
Swag shop
The DaySmart Dilemma
Life on DaySmart
Reschedule Chaos
League reschedules led to inbox ping-pong
Manual Tax Headaches
State and city taxes mixes handled by hand
Wasted Court Time
The empty-court hours hurt NYC rent math
Sky-High Dev Costs
Custom software quotes started at six figures
“If money were no issue I’d code my own system—but upkeep would eat us alive. Playbook does the job and keeps evolving.” — Leon Dubov
Why Playbook Won the Race
“We’re betting on Playbook as the AI leader in sports tech—simple as that.”
Tailored for Volleyball Business Success
| Requirement | Playbook Advantage |
|---|---|
| All-in-one dashboard | Registration, rentals, website, POS, marketing—single login |
| Airbnb-style rentals | Live sand availability, instant payment, auto door codes |
| Smart reschedules | Diagnostic matrix shuffles courts & teams—staff work reduced to clicks |
| Complex tax rules | State + NYC rates set once; clean reports exported |
| Future-proof AI | Built-in chat to query QBK data; AI roadmap shaped by venue feedback |
| People who care | Year-long discovery calls; team that “thinks ahead the way I do” |
Rollout Snapshot
Feature Rollout Summary
Key Stages
-
Discovery: Deep dive on tax rules, rental quirks, and bar POS needs
-
Data & Payments: Rosters and merchant account moved from DaySmart; website & marketing flipped to Playbook
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Go-Live: League registration and Airbnb-style rentals opened; first sand booking paid within 24 hrs
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Optimization: Custom reschedule matrix deployed; staff dashboards tuned; AI chat enabled for revenue queries
Everyday Impact
How Playbook transformed daily operations at QBK Volleyball
Transforming Daily Operations
| Before | With Playbook |
|---|---|
| Email chains to swap league nights | One-click reschedule tool with conflict checks |
| Rental requests via phone & Venmo | Self-serve booking portal—owner wakes up to paid hours |
| Manual tax overrides at POS | Automated state + city tax on every sale |
| Mailchimp & SMS fees | 50 + Playbook marketing templates—no add-on cost |
| Spreadsheet hunting for numbers | Ask “How many off-peak rentals last week?”—AI answers instantly |
Leon's Advice
What's Working
Fill every hour–lunch-break drop-ins, late-night leagues, tournaments every holiday.
Simplify tech –bar tabs + swag in the same cart lifts margins.
Lean on community –“Every new QBK will launch on Playbook day one.”
What We'd Tweak Next Time
Blueprint workflows early – speeds up custom automations.
Size the bar bigger – “Food-and-bev is the secret sand profit.”
The Road Ahead
Scouting location #2
Playbook workflows will clone in minutes.
Dynamic pricing AI
to fine-tune quiet sand hours.
Sponsor Outreach Agent
lining up beverage brands for league nights.
“Playbook loves what they do, and it shows. They make it easier for us to love what we do.”
— Leon Dubov, Owner
Key Takeaway
QBK Volleyball consolidated five tools into Playbook’s single platform—court rentals now run themselves, league reschedules happen in clicks, and AI answers business questions on demand. With less complexity and more insight, Leon can focus on bringing indoor sand to the next city.
Scale Without Complexity
See how Playbook can help you expand your programs, add new sports, and build a thriving community hub
Ready to build your multi-sport legacy?
Join RG Basketball and hundreds of other sports facilities that have scaled their operations and expanded their community impact with Playbook | Teammate AI.
Multi-Sport Management
Manage basketball, volleyball, pickleball and more from one platform
Community Building
Create a hub for youth development and community engagement
Scalable Growth
Expand your programs and facilities without expanding your admin team