Max Pro Basketball & Playbook
Court rentals run like Airbnb—and AAU drafts wrap before bedtime.
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Max Pro Basketball at a Glance
Court rentals run like Airbnb—and AAU drafts wrap before bedtime.
Theresa grew up a Miami gym rat and, in 2017, turned a bare warehouse into a one-court home for hoops. Her brother runs the pickleball venue next door, making it a true family block.
1 · The Organization
Theresa Tran
Owner / Director
Hayward, CA
5,000 sq ft facility
Joined 2023
200+ athletes
Programs & Services
AAU Teams
Skills Academy
Leagues & Camps
Court Rentals & Parties
"We opened with a solid floor and a lot of hustle—it felt like the start of something bigger."
Life on SportsEngine
Life on SportsEngine
Rigid Registration Grids
Team drafts meant clicking through rigid registration grids
Scattered Communication
Court-rental requests piled up in voicemail and DMs
Cumbersome Website Management
Website editing required a separate login (and patience)
Hidden Costs
Extra fees hit every time a new camp or league launched
"SportsEngine worked—until we tried to grow a real business."
Why Playbook Fit Like a Shooting Sleeve
The perfect solution for a growing basketball business
Tailored for Basketball Business Success
| Need | Playbook Advantage |
|---|---|
| Unified tools | Registration, scheduling, rentals, website, POS, email & SMS—all in one place |
| Airbnb-style rentals | Real-time availability, instant payment, auto-sent access codes |
| Fast, fair drafts | Drag-and-drop player pool + auto-balance for divisions |
| Cost control | One flat subscription—no nickel-and-dime add-ons |
| Hoops DNA | League stats, roster cards, coach payroll exports built in |
Implementation Highlights
The perfect solution for a growing basketball business
Implementation Highlights
Key Milestones
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Week 1: Rosters & merchant account moved from SportsEngine
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Week 2: New website + Playbook Mail templates live
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Week 3: First Airbnb-style rental booked—and paid—through the portal
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Week 4: AAU draft night cut from 2 ½ hrs to 40 min
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Week 6: Birthday-party booking flow launched; late-night Open Runs promoted via SMS
"Rentals just show up paid, drafts wrap in half an hour, and the whole staff uses one login."
Everyday Impact
How Playbook transformed daily operations at Max Pro Basketball
Transforming Daily Operations
| Area | Before | With Playbook |
|---|---|---|
| Court rentals | Phone tags & Zelle links | Parents book online; staff just see confirmations |
| Team drafts | Rigid grids in SportsEngine | Drag-and-drop teams + coach invites |
| Marketing | Mailchimp fees | 50+ ready-made Playbook campaigns |
| Brand | Generic template site | Custom site & matching emails—no extra cost |
| Admin time | Late-night catch-up | Evenings free—planning facility #2 |
Theresa's Advice for Aspiring Facility Owners
Why We've Succeeded
Fill every slot – "Rentals, camps, parties—idle courts lose money."
Simplify tech – "One system everyone understands frees brain space."
Lean on community – "My brother's pickleball crowd feeds late-night hoops and vice-versa."
What We'd Do Differently
Own real estate if possible – "Leasing works, but equity would look nice now."
Switch sooner – "We burned months on workarounds; Playbook crushed the complexity in weeks."
Looking Ahead
Expansion
Second location in scouting—workflows will clone in a day.
AI Integration
AI Sponsor Outreach to bring in sports-medicine partners.
Content Creation
Highlight-Reel Generator so campers share TikTok clips seconds after buzzer-beaters.
"Playbook turned chaos into calm. Now we can focus on the next gym, not the next workaround."
— Theresa Tran, Owner/Director
Key Takeaway
Max Pro swapped an inadequate stack for Playbook’s single dashboard—court rentals run themselves, drafts fly by, and every engagement funnels through a brand-true website and marketing suite. Less complexity, lower costs, and the headspace to plan facility #2.
Scale Without Complexity
See how Playbook can help you expand your programs, add new sports, and build a thriving community hub
Ready to build your multi-sport legacy?
Join RG Basketball and hundreds of other sports facilities that have scaled their operations and expanded their community impact with Playbook | Teammate AI.
Multi-Sport Management
Manage basketball, volleyball, pickleball and more from one platform
Community Building
Create a hub for youth development and community engagement
Scalable Growth
Expand your programs and facilities without expanding your admin team