Case Study: Drew Jordan Basketball × Playbook - One Court, One Platform
CASE STUDY

Drew Jordan Basketball × Playbook

One court, one platform—and a friendship sealed on a full-court 1-on-1.

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Playbook Team
July 14, 2025 6 min read
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The Organization

Drew Jordan Basketball at a Glance

From a single court to a thriving basketball community

Brandon grew up a Miami gym rat who finally took the leap in 2017, signing a 10-year lease on an empty warehouse. He convinced a few believers to back a high-end Sport Court maple install and opened with just one court and a side lounge perfect for birthday parties.

The Organization

Brandon Melamed

Founder & Head Coach

Facility
Drew Jordan Basketball Facility

5,000 sq ft warehouse in Aventura, FL with premium Sport Court maple floor

Programs
Club teams
Skills academy
Leagues
Camps
Court rentals
Birthday parties
Playbook Customer

Since 2022

"We came in on day one with a floor under us—that gave investors peace of mind."

— Brandon Melamed
The Challenge

The Patchwork Problem

Before Playbook, Brandon juggled multiple systems to keep his business running

The Disconnected Systems Challenge

Team-Chat App

Just for schedules and team communication

Separate Registration Site

For managing camps & clinics signups

Lone POS Terminal

Only for snacks and drop-in payments

DIY Website

Never quite matched the brand vision

Result: Admin time ballooned; late nights were spent reconciling spreadsheets instead of drawing up drills.

The Solution

Enter Playbook—and a Full-Court Game

Brandon met Playbook CEO Josh Marcus at a camp showcase. They ended the visit playing full-court 1-on-1.

"Still not sure if Josh lost on purpose—but I loved that he wasn't just talking business. Their passion matched mine."

— Brandon Melamed

By week's end Brandon had:

Need Playbook Solution
Unified tools

Registration, scheduling, chat, POS, website, email/SMS—one login

Fundraising spark

First Playbook Raise campaign cleared thousands for new gear

Off-peak filler

AI "Night-Owl Open Run" texts keep 9–11 PM slots busy

Hoops extras

League stats, roster cards, coach payroll exports

Human touch

CS coach Ian Stone plus Heat tickets and business intros from Josh

The Implementation

Implementation Highlights

W1
Programs Go Live

Data import &
merchant approval

W2
Equipment

New shooting
machine

W4
Brand Launch

New site &
emails

W6
Integration

POS &
calendar

W8
Marketing

AI & birthday
parties

THE IMPACT

Everyday Impact

How Playbook transformed Drew Jordan Basketball's operations and community engagement

Operational Improvements & Community Growth

Area What's Different
Single source of truth
Staff use one dashboard for rosters, payments, snack-bar sales
Late-night revenue
Text promos keep the lights on past 9 PM
Birthday bundle
Parents book court + party room in one click
Community perks
Heat tickets, networking intros, a support crew that loves hoops
Referrals
Brandon's word of mouth has brought "numerous" Florida clubs onto Playbook

"I keep spotting the Playbook logo around Florida—feels like every facility is on it now."

THE ADVICE

Brandon's Advice for Aspiring Facility Owners

Why We've Succeeded

Start with a revenue floor

"That one Sport Court purchase meant quality from day one and calmed investor nerves."

Fill every hour

Camps, late-night runs, birthday parties—"Idle courts cost money; creativity prints it."

Pick partners who play

"Josh and Ian hoop, so the software speaks basketball out of the box."

What We Would Have Done Differently

Buy the building if you can

"A lease works, but equity would've been nicer after year three."

Consolidate sooner

"I wasted months juggling five apps; switching earlier would've freed up nights."

Plan party space from the blueprint

"That extra lounge prints cash—wish I'd designed it bigger."

THE FUTURE

Looking Forward

Second Location

Scouting phase underway for a second facility

This time with an eye on ownership rather than leasing

AI Sponsor Outreach

Leveraging technology to build new partnerships

Focusing on sports-medicine partners for holistic player development

Highlight-Reel Generator

Automated video content for social media

Creating shareable moments for every camper's TikTok feed

"Playbook will scale right with us—workflows clone, passion stays."

— Brandon Melamed

Key Takeaway

A one-court warehouse became a half-million-dollar operation once Brandon condensed a tangle of tools into Playbook’s all-in-one platform—backed by a CEO who’ll lace ’em up, a success coach who answers by name, and basketball-first features that keep every hour on the schedule earning.

READY TO GROW YOUR SPORTS FACILITY?

Scale Without Complexity

See how Playbook can help you expand your programs, add new sports, and build a thriving community hub

Ready to build your multi-sport legacy?

Join RG Basketball and hundreds of other sports facilities that have scaled their operations and expanded their community impact with Playbook | Teammate AI.

Multi-Sport Management

Manage basketball, volleyball, pickleball and more from one platform

Community Building

Create a hub for youth development and community engagement

Scalable Growth

Expand your programs and facilities without expanding your admin team

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