Basketball Facility Management Software Miami | Drew Jordan Basketball + Playbook
CASE STUDY

How Drew Jordan Basketball Manages Court Rentals, Leagues & Camps on One Platform

One court, one platform—and a friendship sealed on a full-court 1-on-1.

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Playbook Team
July 14, 2025 6 min read
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The Organization

Drew Jordan Basketball at a Glance

From a single court to a thriving basketball community

Brandon grew up a Miami gym rat who finally took the leap in 2017, signing a 10-year lease on an empty warehouse. He convinced a few believers to back a high-end Sport Court maple install and opened with just one court and a side lounge perfect for birthday parties. Today Drew Jordan Basketball is a model for what modern basketball facility management can look like when operations and community run on a single platform.

The Organization

Brandon Melamed

Founder & Head Coach

Facility
Drew Jordan Basketball Facility

5,000 sq ft warehouse in Aventura, FL with premium Sport Court maple floor

Programs
Club teams
Skills academy
Leagues
Camps
Court rentals
Birthday parties
Playbook Customer

Since 2022

"We came in on day one with a floor under us—that gave investors peace of mind."

— Brandon Melamed, Founder, Drew Jordan Basketball
The Challenge

The Challenge: Replacing Disconnected Basketball Facility Software

Before Playbook, Brandon juggled multiple systems to keep his business running

The Disconnected Systems Challenge

Team-Chat App

TeamSnap just for schedules and team communication

Separate Registration Site

A standalone Wix site for camps & clinics signups

Lone POS Terminal

A Square reader only for snacks and drop-in payments

DIY Website

Never quite matched the brand vision

Result: Admin time ballooned; late nights were spent reconciling spreadsheets instead of drawing up drills.

"I wasted months juggling five apps. Switching to one platform earlier would've freed up entire nights — time I could've spent on the court, not the keyboard."

— Brandon Melamed, Founder, Drew Jordan Basketball
The Solution

How Playbook Replaced 5 Tools in 8 Weeks

Brandon met Playbook CEO Josh Marcus at a camp showcase. They ended the visit playing full-court 1-on-1.

"Still not sure if Josh lost on purpose—but I loved that he wasn't just talking business. Their passion matched mine."

— Brandon Melamed, Founder, Drew Jordan Basketball

By week's end Brandon had:

Need Playbook Solution
Unified tools

Registration, scheduling, chat, POS, website, email/SMS—one login, including court rental software.

Fundraising spark

First campaign raised $4,200+ for new gear in under two weeks via Playbook Raise fundraising.

Off-peak filler

AI "Night-Owl Open Run" texts keep 9–11 PM slots busy

Hoops extras

League stats, roster cards, coach payroll exports

Human touch

CS coach Ian Stone plus Heat tickets and business intros from Josh

The Implementation

Implementation Highlights

W1
Programs Go Live

Data import &
merchant approval

W2
Equipment

New shooting
machine

W4
Brand Launch

New site &
emails

W6
Integration

POS &
calendar

W8
Marketing

AI & birthday
parties

The Results

Results: From Single Court to Half-Million-Dollar Operation

What Brandon built with one court, one platform, and a clear strategy

$500K+ Annual revenue from a single-court facility
5 → 1 Disconnected tools replaced by one platform
9–11 PM Off-peak slots consistently filled via AI SMS
10+ Florida clubs referred to Playbook by Brandon
THE IMPACT

Everyday Impact

How Playbook transformed Drew Jordan Basketball's operations and community engagement

Operational Improvements & Community Growth

Area What's Different
Single source of truth
Staff use one dashboard for rosters, payments, snack-bar sales
Late-night revenue
Text promos keep the lights on past 9 PM
Birthday bundle
Parents book court + party room in one click
Community perks
Heat tickets, networking intros, a support crew that loves hoops
Referrals
Brandon's word of mouth has brought 10+ Florida clubs onto Playbook

"I keep spotting the Playbook logo around Florida—feels like every facility is on it now. I've sent a bunch of people their way because it genuinely works."

— Brandon Melamed, Founder, Drew Jordan Basketball
THE ADVICE

Brandon's Advice for Aspiring Facility Owners

Why We've Succeeded

Start with a revenue floor

"That one Sport Court purchase meant quality from day one and calmed investor nerves."

Fill every hour

Camps, late-night runs, birthday parties—"Idle courts cost money; creativity prints it."

Pick partners who play

"Josh and Ian hoop, so the software speaks basketball out of the box."

What We Would Have Done Differently

Buy the building if you can

"A lease works, but equity would've been nicer after year three."

Consolidate sooner

"I wasted months juggling five apps; switching earlier would've freed up nights."

Plan party space from the blueprint

"That extra lounge prints cash—wish I'd designed it bigger."

THE FUTURE

Looking Forward

Second Location

Scouting phase underway for a second facility

This time with an eye on ownership rather than leasing

AI Sponsor Outreach

Leveraging technology to build new partnerships

Focusing on sports-medicine partners for holistic player development

Highlight-Reel Generator

Automated video content for social media

Creating shareable moments for every camper's TikTok feed

"Playbook will scale right with us—workflows clone, passion stays."

— Brandon Melamed, Founder, Drew Jordan Basketball

Key Takeaway

A one-court warehouse became a half-million-dollar operation once Brandon condensed a tangle of tools into Playbook's all-in-one sports management platform—backed by a CEO who'll lace 'em up, a success coach who answers by name, and basketball-first features that keep every hour on the schedule earning.

FAQ

Frequently Asked Questions

Common questions from basketball facility owners about software, filling courts, and scaling operations

What software do basketball facilities use in Miami?

Many Miami-area basketball facilities, including Drew Jordan Basketball in Aventura, use Playbook to manage court rentals, leagues, camps, birthday parties, and team communications from a single platform. Playbook replaces the patchwork of team-chat apps, separate registration sites, and standalone POS terminals that most facility owners cobble together when they launch.

How do you fill off-peak hours at a basketball court?

Drew Jordan Basketball fills its 9–11 PM slots using Playbook's AI-powered SMS marketing—automated "Night-Owl Open Run" text campaigns that go out to past customers, driving walk-in revenue without any manual effort from staff. Combining late-night open runs with birthday party packages and court rental bundles is one of the most effective ways facility owners maximize revenue per available court hour.

Can Playbook manage court rentals and leagues together?

Yes—Playbook handles court rentals, leagues, club teams, skills academies, camps, and birthday parties all from one login. Brandon at Drew Jordan Basketball books court rentals and party-room reservations in a single parent-facing checkout flow, and manages league stats, roster cards, and scheduling on the same dashboard his staff uses for POS sales.

How does Playbook compare to other sports facility management software?

Unlike point solutions that handle only registration or only scheduling, Playbook combines registration, website hosting, email and SMS marketing, POS, team communication, fundraising, and coach payroll exports into one platform. Facility owners who switch from tools like EZ Facility, DaySmart, or Amilia typically report eliminating 3–5 separate subscriptions and cutting weekly admin time significantly.

What is the best sports management software for a single-court basketball facility?

For single-court facilities like Drew Jordan Basketball's 5,000 sq ft Aventura warehouse, Playbook is purpose-built for the scale and program mix most independent basketball operators run—court rentals, leagues, camps, and birthday events. The platform grows with the business; Brandon has used the same system from launch through plans for a second Miami-area location.

How much does it cost to open a basketball facility in Miami?

Brandon Melamed opened Drew Jordan Basketball in 2017 with a 10-year warehouse lease in Aventura and a premium Sport Court maple floor—a capital investment he credits with calming early investor nerves by signaling quality from day one. Operational costs depend on lease terms, court surface, and staff, but choosing software that unifies registration, payments, and marketing early reduces ongoing overhead significantly.

READY TO GROW YOUR SPORTS FACILITY?

Scale Without Complexity

See how Playbook can help you expand your programs, add new sports, and build a thriving community hub

Ready to build your basketball facility legacy?

Join Drew Jordan Basketball and hundreds of sports facilities that have scaled their operations with Playbook.

Multi-Program Management

Manage leagues, camps, court rentals, and parties from one platform

Community Building

Create a hub for youth development and community engagement

Scalable Growth

Expand your programs and facilities without expanding your admin team

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